Ensuring Customer Satisfaction with Every Order
Here at LoveDoll.com, we’re committed to making your shopping experience as seamless as possible. We understand the importance of prompt and discreet shipping, flexible payment options, and a fair returns policy. With our years of experience and extensive network of international warehouses, you can rest assured that your orders will reach you quickly and discreetly.
Swift, Secure & Discreet Shipping
Since our establishment, we’ve successfully delivered over 20,000 items globally. We maintain a network of 12 warehouses, located strategically across the USA and Europe, ensuring fast and smooth shipping. Our partnership with reputable couriers such as FedEx, UPS, and DHL guarantees that your orders are in safe hands.
Each product is meticulously packaged in nondescript materials, with labels kept unmarked to protect your privacy.
Estimated Delivery Times:
For Custom Dolls and Sex Toys, the average delivery durations are as follows:
– USA & Canada: 1 – 5 weeks
– Other Countries: 1 – 5 weeks
For Ready-to-Ship Dolls:
– USA & Canada: 2 – 7 business days
– Other Countries: 3 -14 business days
Please bear in mind that total delivery time includes the manufacturing process, which can span 3 – 10 days for custom dolls, and the subsequent shipping duration. You’ll receive a second confirmation email with a tracking number once your order is ready for shipment.
Flexible Payment Options
At LoveDoll.com, we accept all major credit cards and PayPal, and for your convenience, we offer payment plans to ease any upfront costs. We’re also at the forefront of digital transactions, accepting major cryptocurrencies.
Fair Returns Policy
While we strive for perfection, we understand that issues may arise. If your doll arrives with any defects or damages, please reach out to us at firstname.lastname@example.org within the first 24 hours of delivery. Our refund policy primarily covers instances of products arriving damaged.
Note: Sex Doll shipping times may extend during the Chinese New Year holiday in January, as many manufacturers temporarily cease operations for about 2-3 weeks.
International Orders: Customs Taxes and Import Duties
Customs and taxes for shipments to the USA are taken care of by us. For countries that impose import fees, these charges will be the buyer’s responsibility.
Customers are free to cancel their orders within 24 hours of placing them. However, orders for our “Ready To Ship” Dolls, which are dispatched promptly upon order placement, are exempt from this policy.
We Operate Globally
We’re proud to serve customers across the globe, with operations spanning multiple countries including the United States, United Kingdom, Canada, Germany, France, Australia, Spain, and many more. For a complete list of the countries we operate in, please visit our website.
Your satisfaction is our priority at LoveDoll.com, and we’re here to make your shopping experience the best it can be. Whether it’s the quality of our products, the speed and discretion of our shipping, or the flexibility of our payment options, we’re dedicated to delivering excellence every step of the way.